[ Trust ]
Security & Trust
Last updated: July 2026
This page is maintained by Linko Mercantile & Co. to answer common security and trust questions about our services. It describes the controls and practices we have enabled today, not a third-party certification or audit report.
Our role in your supply chain
We act as a transparent extension of your sourcing team. Our staff and partners follow documented workflows for supplier verification, sample handling, production monitoring, and quality control. Access to client data and supplier information is limited to the people who need it to perform their work.
Access and authentication
Internal systems and client workspaces are protected by individual accounts, strong passwords, and multi-factor authentication where supported. We review access permissions regularly and remove access when it is no longer needed.
Data handling and retention
We collect only the information needed to evaluate and fulfill your sourcing request. Inquiry data is retained for as long as necessary to provide our services and meet legal obligations. You can request deletion or a copy of your data by contacting us at hello@linkomercantile.com.
Communication and file sharing
We use reputable business communication and cloud storage platforms with encryption in transit. Sensitive documents such as product specifications and drawings are shared only with vetted manufacturing partners and service providers under confidentiality expectations.
Subprocessors and partners
We work with a limited set of trusted partners for communication, file storage, logistics, and inspection services. We choose providers with reasonable security practices and require confidentiality from any party that handles client information.
Cookies and analytics
Our website uses only the cookies and analytics necessary to understand how visitors use the site and to keep the service reliable. We do not use advertising cookies or sell browsing data.
Incident and security contact
If you suspect a security issue related to our website or services, please report it to us at hello@linkomercantile.com. We review reports promptly and take appropriate action.
Shared responsibility
Security is a shared effort. We ask our clients to use strong account credentials, share product information only through approved channels, and report suspicious activity quickly. We are responsible for our own practices; clients remain responsible for decisions they make based on the information we provide.